Program Support Specialist

About this role

GS-12 SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-11 in the Federal service. Specialized experience for this position is defined as meeting all of the following: Coordinating day-to-day administrative support functions (such as managing calendars, scheduling meetings, or tracking action items) to support office operations.

Drafting written materials (such as correspondence, meeting summaries, briefings, or newsletter articles) to share organizational information. Preparing visual communication materials (such as slides, flyers, or basic digital graphics) for internal or external audiences. Assisting with procurement or purchasing activities (such as preparing requisition documents or tracking basic supply and vendor expenses). GS-13 SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-12 in the Federal service.

Specialized experience for this position is defined as meeting all of the following: Coordinating executive-level office operations (such as schedules, property, records, or meetings) to support organizational workflow. Drafting written materials (such as reports, executive briefings, speeches, or articles) for diverse internal and external audiences. Creating visual outreach products (such as informational graphics, digital content, or presentation materials) to communicate program initiatives.

Monitoring procurement actions and service contracts to ensure adherence to acquisition standards. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment.