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USA remote

Program Support Assistant (OA)

Veterans Health AdministrationWest Palm Beach, FloridaPosted 8 Sept 2026

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About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/18/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Specialized experience would include: Advanced knowledge of and experience with computers; Oral and written communication skills and the ability to work with others; Knowledge of and experience in working with a military veteran population within a medical/psychiatric environment; extensive knowledge and understanding of the organization; establishment and enrollment of Veterans and Caregiver into the CSP; Able to Develops and prepares reports, briefings, special papers, and summaries from data about CSP; managing multiple projects, prioritizing, and meets deadlines.

You will be rated on the following Competencies for this position: Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. Database Administration: Knowledge of the principles, methods, and tools for automating, developing, implementing, or administering database systems. Managing Resources: Selects, acquires, stores, and distributes resources such as materials, equipment, or money.

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Administration and Management: Knowledge of planning, coordination, and execution of business functions, resource allocation, and production. Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary and is performed by sitting, standing, bending, and stooping. Is required to obtain records from files, and carry files, manuals, and other light objects. Occasional travel is required to provide support at conferences, workgroups, programs, or meetings.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Source listing: usajobs

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