USA remote
Program Support Assistant
About this role
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service.
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience using order placement and order fulfillment production systems to complete tasks such as remote order entry systems, purchase orders, order certification, adjustments, and resolving issues; experience researching and using billing and credit policies and procedures to include billing reports and pricing; knowledge of supply and inventory systems, distribution, and shipping/postal methods and regulations.
You will be rated on the following Competencies for this position: Accountability Attention to Detail Communication Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Quality Assurance Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Technology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).