Program Support Assistant

About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/06/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or educationas described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Regularly reviews and audits Patient Flow information for completeness, accuracy, and consistency and identifies missing, inconsistent, or potentially inaccurate information affecting the reliability of Patient Flow reports and administrative processes, Organizes, maintains, and compiles staffing-related information needed by Patient Flow and Nursing Service leadership and responds to requests for information within the scope of assigned responsibility, Prepares or assists in preparing meeting materials; records accurate and detailed minutes; identifies administrative action items arising from meetings; maintains appropriate tracking mechanisms; and follows up with responsible parties concerning outstanding actions and established due dates, Monitors staffing information across nursing units, reviews available data for discrepancies or changes requiring attention, and communicates relevant information to the Nurse Manager, Patient Flow; Chief Nurses; Nursing Supervisors; Nurse Managers; and other appropriate Nursing Service officials.