Program Support Assistant

About this role

Minimum Requirement: The following are minimum requirements for appointment as a Program Support Assistant in the Veterans Health Administration (VHA), which all applicants must meet. Specialized Experience (GS-07): You must have one (1) year of specialized experience that equipped you with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled.

To be creditable, specialized experience must have been equivalent to at least the next lower grade level (i.e., GS-06). Qualifying specialized experience is experience providing administrative and program support directly related to or in support of human-subjects medical or clinical research studies or programs, including, but not limited to: providing administrative and program support for clinical research activities; collecting and compiling clinical research or study data; maintaining clinical research program records and protocols; coordinating participant and patient activities for clinical research programs including enrollment, scheduling, informed consent processes, and communication; and ensuring activities are conducted in accordance with applicable clinical research protocols, policies, and procedures.

(CLEAR DETAILS OF EXPERIENCE REQUIRED: Your resume must show complete information for each job entry, such as beginning and ending dates of employment, duties performed, and/or total hours worked per week.) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.