Program Specialist (Hotline)

About this role

SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level [GS-12] in the Federal service. Specialized experience for this position is defined as: 1) Independently planning, organizing, and conducting complex investigations into workplace concerns, employee misconduct, ethics violations, or allegations of fraud, waste, and abuse, including interviewing witnesses, gathering and analyzing documentary evidence, and maintaining confidential case records; and 2) Serving as a liaison or primary point of contact for external or internal oversight bodies (such as Office of Inspector General, regulatory agencies, internal audit, ethics offices, or legal counsel), coordinating referrals, analyzing complaint and trend data to draft technical investigative reports, and developing outreach or training to promote program awareness and reporting mechanisms.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration. CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Source listing: usajobs