Program Manager

About this role

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement, 10/21/2026, including specialized experience and/or education, as defined below. Specialized Experience: Specialized experience is experience directly related to the position to be filled. Specialized experience must be described for each grade level advertised. GS-14 Qualifying experience for GS-14 includes one year of specialized experience comparable to GS-13 which is directly related to the work of this position, and which equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position.

For this position, specialized experience is experience leading business transformation, process modernization, operational improvement, or service-delivery redesign within a program or organizational unit; analyzing current-state business processes, defining future-state models, identifying improvement opportunities, and recommending modernization priorities; and supporting customer-experience improvement, benefits realization, governance activities, requirements alignment, process redesign, and performance measurement.

Selective Placement Factor(s): In addition to the experience requirement above, this position has a selective placement factor (SPF). Selective Placement Factors are special requirements, in addition to the minimum requirements, that are essential in successfully performing the duties of this job. If SPF experience is not documented in your resume, you will not receive further consideration under this announcement. Please provide a copy of one or more of the following certifications with your application package in order to meet the selective placement factor: Resiliency Project Management Professional (RPMP), Program Management Professional (PgMP), Federal Acquisition Certification for Program and Project Managers Senior Level (FAC-P/PM Senior), or equivalent recognized senior program/project management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).