PROGRAM MANAGER

About this role

ASSESSMENT FACTORS 1. Anticipates problems and obstacles associated with moderately complex projects and proactively develop creative solutions to address them prior to implementation 2. Demonstrates excellent oral and written communication skills to compose and deliver responses to complex questions in a clear, concise, and organized manner 3. Continues to expand and maintain diverse professional working relationships to actively and effectively network across directorate and Agency functions; continually uses networks to resolve issues and problematic situations by sharing resources and lessons learned 4.

Analyzes customer requirements and future needs to determine solutions based on detailed understanding of organizational processes and customer needs, routes customer to the appropriate point of contact. 5. Prioritizes individual tasks based on operations and project/program goals and milestones; communicates project changes to organizational leadership and helps provide solutions to allow for adaptation to changing environments.

HIGHLY DESIRED SKILLS 1. Experience supporting student services, training operations, registrar functions, or comparable administrative support in an intelligence, military, academic, or enterprise training environment. 2. Experience using AGILE, LMS/LCMS, or comparable learning management systems to manage course scheduling, student enrollment, records, course completion, or related training administration processes.

3. Demonstrated ability to coordinate across security, facilities, IT, instructors, and partner organizations to resolve issues and sustain high-tempo training or operational support activities.

Source listing: usajobs