Program Assistant

About this role

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement, including specialized experience and/or education, as defined below. FOR THE GS-07 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-GS 06 grade level) that demonstrates: - Utilized understanding of Agency's or program's structure and needs to: identify urgent or sensitive inquiries, screen requests for information, and resolve non routine or technical issues in alignment with agency priorities.

- Applied spelling, grammar, and formatting standards to prepare and edit correspondence, surveys, charts, and briefing materials, ensuring professional quality and adherence to Agency or program's communication guidelines. - Recommended process improvements and developed administrative procedures that enhanced office efficiency, workflow, and record management, supporting stronger overall program operations. - Communicated effectively in both verbal and written formats to: respond to inquiries, coordinate activities with team members, and assist internal and external stakeholders with a customer focused, solutions oriented approach.

- Operated office automation tools-including word processing, database management, and spreadsheet software-to prepare forms, reports, graphics, and charts; maintain program databases; and process electronic submissions. Note: There is no education substitution for this grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Source listing: usajobs