Program Analyst

About this role

In addition to the minimum qualifications described above, you must meet the following specialized experience to be considered qualified for the position: To qualify for the SV-H Pay Band (equivalent to GS-12), you must have one year of specialized experience at the SV-G or GS-11 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position.

Specialized experience is defined as: Advanced knowledge of the application of a wide range of qualitative and quantitative analytical and evaluation methods and techniques (e.g., focus groups, employee surveys, etc.) to identify issues and advise TSA management on a variety of employee engagement problems, programs, and initiatives. Ability to plan, schedule, and conduct studies to evaluate the effectiveness and efficiency of employee engagement programs, gather employee feedback, identify trends, and recommend modifications to improve and support employee engagement programs.

Ability to lead and facilitate group discussions of varying nature to identify and implement recommendations that improve functions, operations, and performance. To qualify for the SV-I Pay Band (equivalent to GS-13), you must have one year of specialized experience at the SV-H or GS-12 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position.

Specialized experience is defined as: All-inclusive awareness of group dynamics, team building, problem solving, decision making, and conflict management strategies, practices, and theories. Ability to plan, schedule, and conduct studies to evaluate the effectiveness and efficiency of employee engagement programs, gather employee feedback, identify trends, and recommend modifications to improve and support employee engagement programs.

Ability to lead and facilitate group discussions of varying nature to identify and implement recommendations that improve functions, operations, and performance. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).