PROGRAM ANALYST

About this role

In order to qualify for this position, you must meet the requirements described below. Qualifying Experience: To qualify at the GG-05, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

For this position, qualifying experience is defined as: Experience assisting with administrative support duties, such as tracking deadlines, maintaining files, or monitoring suspense dates for office tasks or travel programs; OR utilizing basic customer service and interpersonal skills to answer inquiries, resolve routine problems, and provide information/assistance to clients; OR performing work requiring a high level of attention to detail, such as checking documents, invoices, or records for accuracy, completeness, and conformity to procedures; OR inputting/verifying routine financial, procurement, or administrative data into electronic systems/spreadsheets.

To qualify at the GG-07, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience providing guidance and technical support on travel policies and programs, including utilizing automated systems to assist users with travel cards, vouchers, or travel coordination; OR processing transactions and maintaining organized, auditable files; OR assisting with contract tracking, monitoring vendor performance, or providing administrative support to a team to ensure contract compliance; OR coordinating, tracking, and ensuring the timely completion and accuracy of administrative suspense actions, reports, or program tasks; OR resolving complex customer inquiries, providing troubleshooting assistance, and building effective relationships with diverse internal or external stakeholders.