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USA remote

Program Analyst

Veterans Health AdministrationCharleston, South CarolinaPosted 8 Sept 2026

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About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/21/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position, you must have served 52 weeks at the GS-07 level. For a GS-11 position, you must have served 52 weeks at the GS-09 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-09 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-07, in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: managing information systems, including databases, data analysis, data interpretation, statistical analysis, and reporting tools and resources; applying analytical and evaluative methods for both qualitative and quantitative data used in the development, maintenance, and strategic management of patient care, patient experience, and customer service; and drafting written reports, e-mails, letters, white papers, proposals, presentations, and action plans.

OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed one of the following: a master's or equivalent graduate degree; two (2) full years of progressively higher-level graduate education leading to such a degree; or LL.B. or J.D., if related. NOTE: Your education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position.

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OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience, as described above, and education beyond one (1) full year of graduate-level education. GS-11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-09, in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: applying advanced management and organizational principles and practices that include operational, revenue, and quality management data; directing complex studies requiring application of advanced analytical and statistical metrics and techniques affecting patient care and experience; and utilizing high-level statistical tools and research methods, such as scatter diagrams, control charts, frequency distribution, standard deviation, trend analysis, prioritization matrices, confidence intervals, z-scores, and regression analysis, in support of performance improvement.

OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed one of the following: a Ph.D. or equivalent doctoral degree; three (3) full years of progressively higher-level graduate education leading to such a degree; or LL.M., if related. NOTE: Your education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position.

OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience, as described above, and education beyond two (2) full year of graduate-level education. Preferred Experience Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve problems, and meet expectations. Education and Training: Knowledge of the concepts, principles, and theories of instructional methods such as teaching, training, research, making presentations, lecturing, and testing.

Communication: Effectively expresses information to multiple audiences through clear, convincing oral and written communications Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work. Decisiveness: Makes sound and well-informed decisions, perceives the impact and implications of decisions, commits to action, even in uncertain situations, to accomplish organizational goals.

Traveling to other medical facilities will be required, so a valid driver's license is required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Source listing: usajobs

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