Product Manager

About this role

We are looking for a Product Manager to own our Open Banking products and our transaction categorisation engine in the UK business. These capabilities sit at the heart of how our clients assess affordability. You will focus on ensuring accurate categorisation and stronger commercial performance. Reporting into the Head of Product Management, you will work with development teams in the UK and India, partner with clients and internal stakeholders and accountable for the measurable performance of the products you own.

Main Responsibilities Product Strategy Manage the roadmap for our Open Banking proposition and the categorisation engine Prioritise a backlog of features and improvements, balancing client value, technical feasibility and commercial return. Define and communicate clear release goals with measurable success criteria. Position these capabilities within the wider affordability proposition, so they strengthen the products they feed.

Product Optimisation & Performance Lead the end-to-end performance of the Open Banking journey - consent conversion, bank coverage and availability, step-by-step drop-off, and time to decision. Improve categorisation quality - classification accuracy, additional account types, coverage of edge cases, merchant identification, and the derivation of income and expenditure. Establish dashboards and reports needed to see how the products actually perform, for us and for each client.

Run a regular optimisation cadence, using experimentation (for example A/B or champion–challenger testing) to prove improvements rather than assume them. Create a feedback loop that turns client-reported misclassifications, analyst findings and support themes into a prioritised improvement backlog. Balance accuracy and journey improvements against processing cost and cost to serve. Client Relationship Management & Discovery Be a trusted advisor to clients and a primary product contact across the account lifecycle.

Run regular client engagement - including roadmap reviews and performance reviews - to maintain agreement and promote confidence in the product. Lead structured discovery sessions Translate qualitative client insight into well-scoped product requirements and user stories. Commercial & P&L Awareness Develop a working understanding of the product P&L – revenue, cost and margin drivers, including the unit economics of Open Banking data calls.