Remote
Process Improvement Project Manager
About this role
Turn operational complexity into smooth performance – so every radar system is built, shipped, and supported without a hitch. As our Process Improvement Project Manager, you lead, execute, and deliver continuous improvement projects across our operational footprint. You work side-by-side with colleagues in Production, Logistics, Procurement, Service, Sales Operations, Engineering, Quality, and IT – diagnosing root causes, designing scalable workflows, and embedding smooth processes into daily routines.
You report to the Operational Excellence Manager, playing a vital role in enabling Robin Radar to scale smoothly as our global impact grows. WHAT YOU'LL DO - End-to-end project leadership: Lead operational improvement projects from initial diagnosis through post-implementation. Support business growth and capacity scaling across all operational teams. - Workflow analysis and SOP design: Deep-dive into operational workflows to identify waste and perform root-cause analysis.
Translate findings into scalable standard operating procedures. - Cross-functional collaboration: Partner directly with operational leads and frontline floor teams to bridge functional silos. Facilitate smooth handovers to remove bottlenecks and execution friction. - Change management and coaching: Coach and enable operational teams through active change management. Ensure optimized processes become lasting daily working habits.
- Metrics and KPI tracking: Define project metrics, establish baseline KPIs, and build tracking dashboards. Measure and validate performance improvements continuously over time. - Tool configuration and adoption: Translate optimized workflows into practical software tools. Manage configuration and user adoption in Jira, ERP (Odoo), and supporting platforms. WHAT YOU BRING - BSc or MSc degree in Industrial Engineering, Operations Management, Supply Chain, or Business Administration - 7+ years delivering hands-on process improvement projects in fast-growing high-tech or manufacturing environments - Certified Lean Six Sigma Green or Black Belt, or equivalent Agile certification - Practical mastery of Lean toolkits including Kaizen, Value Stream Mapping, 5 Whys, and Pareto analysis - Proven ability to manage multiple improvement projects concurrently in fast-paced, ambiguous settings - Practical experience configuring workflow tools like Jira and driving user adoption in ERP systems like Odoo - Professional fluency in written and spoken English, with Dutch proficiency considered a strong asset - Action-oriented execution mindset, comfortable working directly with frontline shop floor teams - Excellent communication and influencing skills across all levels of an organisation N.B.