Principal Product Manager, Payer & Outcomes Data

About this role

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further.

Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. ABOUT THE PAYER & PATIENT OUTCOMES TEAM AT HEADWAY Headway's relationship with payers is evolving from a credentialing and billing partner to something much more valuable: a network that can prove what it delivers. The Payer & Patient Outcomes team owns that transformation — building the products, data infrastructure, and measurement frameworks that let Headway walk into a payer conversation and say, with evidence, what clinical outcomes we drive, for which patients, at what cost.

We work at the intersection of clinical strategy, data engineering, and commercial — and we're building infrastructure that doesn't exist yet in behavioral health at scale. ABOUT THIS ROLE We're hiring a Principal PM to own the most foundational problem on the team: building the data layer that makes every Headway patient legible — what clinical segment they're in, what outcomes we should expect for them, and what their care costs relative to alternatives.

Today, that infrastructure doesn't exist. We have PROMs data and growing claims visibility, but we can't yet answer the questions that matter most to payers: Is it working? Is it worth it? This role exists to change that. You'll define and ship the product systems that close that gap — partnering with data engineering, data science, and clinical strategy to build something durable and auditable, not just internally coherent.