Remote
Principal HR Integrations Architect
About this role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is entering its next phase of growth, and our People Technology team is building the foundation that will help us scale. We are creating a more connected and integrated technology ecosystem that simplifies how work gets done and delivers seamless, intuitive self-service experiences for employees and managers.
We are creating a connected, integrated technology ecosystem that simplifies how work gets done and delivers seamless, intuitive self-service experiences for our Toasters (employees) and leaders. About this Roll* (The Role) Problem Framing & Stakeholder Partnership: Act as a trusted technical advisor to People Technology and business leaders. Lead discovery to clarify the real problem, desired outcomes, and constraints before solutioning.
Set clear expectations on scope, trade-offs, and timelines. Architecture & Strategy: Define integration architecture patterns, standards, and roadmap for the People tech ecosystem. Evaluate build vs. buy, point-to-point vs. middleware or event-driven approaches, and emerging tools such as Workday Extend, iPaaS, and AI. Design & Build: Develop, test, and deploy scalable Workday integrations using Workday Studio, EIB, Core Connectors, Cloud Connect, PECI, and Web Services.
Stay hands-on with the most complex and highest-risk builds. End-to-End Delivery: Own integrations from discovery and architecture through testing, deployment, hypercare, and ongoing optimization, including high-stakes moments like Open Enrollment, payroll cycles, and major go-lives. Prioritization & Influence: Balance competing requests across People functions using clear criteria tied to business impact and risk. Influence Enterprise Architecture, Security, and external vendors on design decisions, and hold partners to a high technical bar.
Operational Excellence: Drive root-cause analysis on production failures and lead systemic fixes that reduce technical debt, manual handoffs, and failure rates. Health & Governance: Strengthen monitoring, alerting, logging, error handling, and release testing (including Workday biannual updates) so issues are caught before they affect the business. Protect sensitive employee data (PII, compensation, ER) through secure-by-design practices.