Principal, Clinical Strategy and Execution

About this role

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further.

Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. ABOUT THE ROLE Headway is looking for a Principal, Clinical Strategy and Execution to own how our clinical organization runs. Our clinical functions — clinical product, clinical quality, patient safety, clinical education, and more — carry a set of standing obligations that grows every quarter: governance committees, the OKR cycle, the clinical policy lifecycle, the clinical risk register, and an expanding portfolio of clinical programs.

Today that work is distributed across clinical leaders and subject-matter experts who are also accountable for clinical outcomes. This role creates a single owner for how that governance work is run — while the teams that investigate, audit, and act on provider and patient risk continue to own that work. You'll be a senior individual contributor who leads through ownership and influence, building governance infrastructure that scales as our network, service lines, and regulatory surface area grow.

You will own the operating system that lets the clinical team make fast and clear strategic decisions that keep us aligned with our cross functional partners and the organization. As Headway opens novel referral channels, each one needs clinical protocols, triage and acuity criteria, escalation pathways, and documented standards before it can scale. You'll carry the day-to-day program management — milestones, dependencies, resourcing, escalation, and reporting — while clinical leadership retains clinical decision rights and accountability for clinical content and outcomes.