Presales

About this role

Your role Your role will be to support the Rise Up sales function in France, Belgium and Luxembourg - Mid to Enterprise Customers. Responsibilities Work with the sales team to qualify opportunities against a set of criteria, to ensure they are strategically aligned to our product and support the sales team in response to requests for proposals (RFPs) as required. Demonstrate expert knowledge of the learning industry (technologies, methodologies, and best practice).

Develop a thorough understanding of our client business and technical challenges, operating environment, capabilities, and goals. Provide ideas to refine and evolve the core sales and pre-sales processes such as discovery, technical qualification, and proof-of-concept. Actively keep up to date with latest & upcoming features and functionality within the product and act as the primary point of contact for prospect’s technical queries that arise through the sales process.

As required, manage discovery sessions to uncover client requirements, pitching tailored presentations to C-suite executives or interacting with technology architects and development teams. Design and deliver customized demonstrations to support the sales team as required. Comfortable working in a scaling business, where time is critical, and things change on a regular basis. Lead technical discussions with key customer/prospect stakeholders and decision makers, effectively articulating creative and technical solutions.

Develop strong working relationships across internal functions (sales, customer success, product, development, operations, marketing, etc.) Be willing to play a role in post-sale activity to ensure adoption or help grow accounts. Work closely with the implementation & customer success function to understand the best overall solution for our clients. Provides strategic recommendations on the use of learning technology and other digital tools to provide innovative and effective online and blended learning experiences.

About You You are based in Paris. You will report to the Global Customer Experience Director who will help you to develop in-depth product knowledge. Required Skills & Experience : 5+ years of consulting and/or consultative implementation experience You are french native, and fluent in english First class client engagement skills throughout the lifecycle of a sales engagement. Strong, data driven analytical skills. Ability to translate customer requirements and process flows into technical solutions.