EU remote
Pool attendant | season 2027 | Grand Hotel Timeo, a Belmond Hotel
About this role
At Grand Hotel Timeo, a Belmond Hotel, we are looking for an empathetic, proactive, and safety-conscious Pool Attendant. In this role, you will dedicate yourself to ensuring a safe, relaxing, and luxurious environment for our guests, combining professional pool surveillance with flawless hospitality and personalized poolside service. Primary Responsibilities Include Safety & Surveillance: Act as the primary lifeguard, conducting continuous surveillance of the pool area to guarantee maximum safety for all guests, strictly enforcing safety guidelines and maintaining the required certifications.
Bespoke Poolside Comfort: Welcome guests warmly to the pool area, anticipating their needs by arranging sun loungers, distributing towels, and introducing available amenities. F&B Integration: Assist the Pool Bar team by presenting menus, taking orders for light refreshments, and delivering drinks and snacks directly to the sun loungers with flawless luxury service. Guest Preference Tracking: Review daily arrival lists to identify VIPs and repeat guests, preparing their preferred poolside spots and personalizing their day with bespoke amenities or celebratory touches.
Ambience & Order: Maintain the absolute pristine condition, hygiene, and aesthetic standards of the entire pool deck, ensuring the space consistently reflects the Belmond luxury experience. Requirements What You Bring Certifications: Mandatory and valid Lifeguard License/Certification (Brevetto di Assistente Bagnanti / Bagnino di Salvataggio). Experience: Experience in luxury hospitality, upscale beach clubs, or premium wellness facilities is highly preferred.
Hospitality Mindset: Natural empathy, warmth, and outstanding interpersonal skills, with the ability to balance safety duties with guest-facing hospitality. Versatility: Agility in multi-tasking, combining pool safety vigilance with proactive service and creative surprise-and-delight initiatives. Languages: Fluency in Italian and English; additional languages are a plus. Benefits At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests.
We offer a comprehensive range of compensation, perks and benefits including: seasonal contract according to "C.C.N.L. Settore Turismo - Federalberghi." Corporate Welfare provided. FAST insurance provided. Tips Team social events. Meals provided at our staff canteen during working hours. A unique opportunity to gain experience in a world-class luxury environment. Participation in the hotel's training and development programs.