People Director

About this role

We’re Capital on Tap 👋 💳 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! Why Join Us? We empower you to be innovative and solve complex problems. This is a leadership role where you will have immediate ability (and expectation) to take ownership and make an impact. 🏡🏢This role is based in our Moorgate (London) office.

You will be in the office at least 3 days per week, preferably 4, and will need to occasionally travel to our offices across Brighton, Cardiff, and Manchester. People at Capital on Tap The People function at Capital on Tap covers People, Talent, and People Ops, and this role reports directly to our CEO. It sits at the heart of our biggest bet: that talent density and an AI-first operating model are what take us from 200,000 customers to 1 million.

Your job is to raise the talent level across the business, build the capability to consistently attract and land exceptional people, and help lead our shift to an AI-first organisation. What You’ll Be Doing Your mandate is talent density, organisational design, and shaping our unique culture as we shift to an AI-first operating model. You will report directly to our CEO, sit on the Leadership Team, and lead the People, Talent, and People Ops teams.

What you will be owning: Talent Density: leading our company efforts to attract and land top-tier talent, building our employer brand, driving exceptional performance across teams, and ensuring we have A-players across all of our key roles. Accelerating AI: helping drive our organisational efforts to embed AI systems and tools across every team in our business. Driving excellence in your teams: building and driving our People, Talent, and People Ops teams to build the most talent dense business in the UK.