Payroll Administrator | Grand Hotel Timeo, a Belmond Hotel

About this role

At Grand Hotel Timeo, a Belmond Hotel, we are looking for an exceptionally detail-oriented, knowledgeable, and meticulous Payroll Administrator, who will ensure seamless administrative operations and unlock an outstanding internal service experience for our dedicated team members. Primary Responsibilities Include Execute flawless payroll processing, managing time and attendance tracking, overtime calculations, bonuses, and deductions with absolute precision via Zucchetti systems.

Supervise and control time-off balances, ensuring accurate tracking, scheduling, and compliance for employee ferie and ROL allocations. Administer the company welfare program, assisting employees with their benefits and optimizing platform engagement. Generate precise HR analytics and reports, providing the Finance and Management teams with clear data on labor costs, trends, and statistics. Ensure full legal compliance with the CCNL Turismo regulations, staying updated on collective agreements and institutional requirements.

Anticipate employee administrative needs, resolving complex payroll inquiries or contract updates with absolute discretion, empathy, and speed. Maintain complete accuracy in updating employee personal files, mandatory communications (Unilav), and payroll logs via internal HR systems. Maintain a professional and welcoming presence within the HR department, acting as a supportive and trusted ambassador for our company culture.

Requirements What You Bring Minimum 3 years of experience as a Payroll Administrator or HR Admin Specialist, preferably within the 5-star luxury hospitality sector. Deep knowledge of the CCNL Turismo and Italian labor law, ensuring rigorous application of contractual clauses and social security regulations. Advanced proficiency in Zucchetti software (Paghe Web, Presenze, and related HR modules). Strong expertise in data analysis and reporting, with a sharp eye for numbers and budget tracking.

Outstanding communication, diplomacy, and active listening abilities when handling sensitive and confidential employee matters. Fluency in Italian and English; exceptional organization skills to manage high-volume seasonal staffing dynamics. Benefits What We Offer: At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: permanent contract competitive salary Team social events.