Parts Manager

About this role

About us : We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Location: Glasgow Volvo Salary: Basic £27,500 - £37,500 depending on experience OTE up to £44,000. Hours: 44 hours per week Monday to Friday 8.00 - 18.00 Glasgow Volvo are recruiting for an ambitious and experienced Parts Manager to join our hard-working and friendly team. As a Parts Manager at our Volvo site, you will be responsible for leading a busy Parts Department, providing excellent customer service and demonstrating a comprehensive technical understanding of the automotive trade.

Responsibilities Lead your team to success in a busy fast paced environment Ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day Achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers Answers customers’ questions regarding technical problems, warranties and repairs in a manner that is easily understood and does not use excessive technical jargon Actively support company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information Manage accurate data collection and provide forecasts on departmental performance Candidate profile The ideal candidate will have a dedication to flawless customer service and will be passionate about the motor trade industry.

Having lots of enthusiasm, drive and motivation is key to consistently achieve fantastic results. Previous experience in a similar position and within the motor trade industry is essential. You will need to hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market. The ideal candidate will have excellent communication skills, both verbal and written and can easily develop and maintain working relationships with colleagues, the client base and manufacturers.