Remote
OEM Account Director
About this role
OEM Account Director Location: Remote (U.S.) with ~50% travel to Detroit/Dearborn About Numa Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability.
Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital). The Role We're hiring a OEM Account Director to own and grow our relationship with the largest Numa's OEM partners, including Ford, GM, and Stellantis, representing ~10,000 dealerships in the United States. This is a high-visibility, quota-carrying role that sits at the intersection of enterprise account management, partnership strategy, and program execution.
You will be responsible for deepening the commercial relationship, driving dealer enrollment and adoption of Numa across the OEM's network, and turning a single program into a durable, expanding partnership. This position reports to the Head of Corporate & Business Development. We're looking for someone who has managed complex enterprise accounts and/or has demonstrable skills to do so, and thrives on the relationship and organization skills side of the job: someone who is in it for the people, has real hustle, and uses AI as a force multiplier so more of their time goes toward face time with OEM partners instead of busywork.
Automotive OEM experience is an absolute requirement. What You’ll Do Own the day to day relationship for Numa's OEM partner programs, running a proactive engagement cadence that monitors program health Build genuine, trusted relationships across key levels of the OEM organization to protect and grow partnership Facilitate executive-level alignment between Numa and OEM partners, ensuring shared priorities, strong relationships, and clear paths to partnership growth Prepare and lead program reviews, translating dealership and product data into polished presentations that advance Numa's position with OEM stakeholders.