Network Planning Analyst

About this role

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! We are looking for an experienced Network Planning Analyst to join our Network Planning and Strategy team.

This role would be responsible for analyzing current and future demand, evaluating capacity and skill coverage, identifying gaps, and translating business needs into actionable staffing requirements. We are looking for someone who has experience develop recurring and ad hoc reporting, conduct scenario analysis, and present findings and recommendations to business leaders and wants to bring their talents into a “for purpose” space.

To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare. This is a remote position based on Eastern Time, M-F 9a-6p. Talkspace Headquarters is located in NYC but qualified candidates do not need to reside in New York. What You’ll Do Forecasting & Planning Develop forecasts for new and existing volume, incorporating historical performance, business inputs, growth expectations, and emerging trends.

Identify and communicate trends that may impact future demand, capacity, or resource needs. Generate staffing and capacity requirements by line of business, market, skill set, or other relevant business segment. Compare forecasted and actual results to identify variances and continuously improve planning assumptions. Capacity & Scenario Analysis Conduct capacity-to-volume and gap analyses to identify areas of excess capacity, constraints, and emerging needs.

Complete ad hoc capacity and skill-set reviews based on changing business needs and leadership requests. Develop what-if scenarios to evaluate changes in volume, staffing, productivity, skill mix, or other business assumptions. Identify areas where additional capacity or targeted skill growth may be needed and provide data-driven recommendations. Reporting & Real-Time Analytics Generate and maintain recurring and ad hoc reports using Looker and Google Sheets.