EU remote
National Key Account Manager - Sports Segment
About this role
To strengthen the commercial team, we are looking for a National Key Account Manager - Sports Segment with main office in Bornem, Belgium and necessity to come in Liège office as well. He/She actively contributes to the development of the Sports segment and to strengthening the company’s market positioning in sports lighting applications in Belgium. He/She reports directly to Commercial Director for Belgium. What you will do : As National Key Account Manager - Sports Segment , you will: Manage and develop a portfolio of high-potential sports customers and prospects, including stadiums, sports clubs, arenas, training centers, municipalities, consultants, and sports infrastructure operators.
Build long-term relationships and maximize value creation for the company. Build and manage customer-specific business plans: analyze customer challenges, identify growth opportunities (new facilities, renovations, upgrades, energy efficiency projects), align with Sport Global Business Segment Manager and propose tailored lighting solutions aligned with customer needs. Develop and maintain strategic relationships with key stakeholders in the sports industry, including clubs, federations, consultants, architects, operators and specifiers, and as well sport local stakeholders and contractors to strengthen the company’s market presence, identify new project opportunities and support long-term growth within the segment.
Act as the primary point of contact for customers and coordinate interactions with internal teams (regional sales team and one Sport Sales Specialist in Wallonia, marketing, technical teams, sales administration, customer support, logistics, after-sales service) to ensure a seamless and consistent customer experience. Facilitate communication, anticipate and manage potential points of friction, ensure a high level of customer satisfaction, and strengthen customer loyalty.
Ensure compliance with contractual commitments, monitor orders and projects, keep offers and opportunities up to date in the CRM, and intervene when necessary in the management of overdue payments in coordination with relevant departments. Monitor and analyze performance indicators (revenue, margin, profitability, sales forecasts), ensure accurate reporting, and contribute to the achievement of sales objectives. Lead complex negotiations, manage framework agreements, renewals and pricing conditions, while safeguarding the company’s interests.