Mission Account Director, Department of War

About this role

About the role The Mission Account Director coordinates DoW-wide strategy and executive access, helping align the go-to-market across regional sales directors and mission account managers. You will spearhead major pursuits and make sure the strategic initiatives across the DoW team point in the same direction. Success in this role is measured by the demand and pipeline you create. Responsibilities Coordinate DoW-wide account strategy and align initiatives across RSDs and MAMs Secure and manage executive access to senior mission stakeholders Spearhead major pursuits, including large, multi-year enterprise opportunities Build the plays and messaging that connect ServiceNow to mission outcomes across the DoW Drive demand generation and pipeline creation across assigned mission areas To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of federal or defense enterprise sales or account leadership experience Track record of creating pipeline and closing large, complex deals Experience selling to DoD or other federal agencies, including acquisition vehicles (FAR, DFARS, IDIQ, GSA) Existing relationships within DoD services or combatant commands Proven ability to build and lead executive relationships across multiple stakeholders Ability to coordinate across sales leaders without direct line authority Active security clearance preferred, or ability to obtain one Nice to have Experience working with systems integrators or defense industrial base partners For positions in this location, we offer a base pay of $186,200 - $246,050 plus equity (when applicable), variable/incentive compensation and benefits.

Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.