UK remote
Milton Keynes, Front of House & Security Brand Ambassador (STARS) - 9 Month Fixed-Term Contract
About this role
We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS team on a 9 Month Fixed-Term Contract working for one of our high-profile clients in Milton Keynes, MK7 8LE . STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service.
50 hours per week Monday - Friday 08:00-18:00 1 Hour Paid Break £14.24 per hour Responsibilities: Meet and greet all staff, visitors and contractors in a professional and personable manner Deliver a consistently high-end customer focused experience Embody a high-performance approach and encourage colleagues to do the same Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work Assist in emergency situations Provide timely and accurate information Respond appropriately to varying and fast changing priorities Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.) Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both Essential criteria: 5 year checkable history Exceptional Customer service skills Computer literate Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation.
Essential Skills Highest quality personal appearance Flexible, professional and adept at working under pressure Outstanding written, verbal and oral communication skills Customer oriented with energy, and a passion for high-level service Working knowledge of administrative computer packages such as MS Office, GSuite, etc. Polite and proactive Punctual and trustworthy Able to use initiative and highly adaptable Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on Company Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s).