Military Ticket Program Operations Assistant

About this role

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess the following: At least one full year of progressively responsible experience working with ticket and travel vendors. A qualified candidate possesses the following: Knowledge of the Navy MWR mission and the mission of the MTP.

Knowledge of recreational and entertainment events and attractions. Knowledge of the goals, principles, techniques and procedures used in inventory management to manage and plan to maintain sufficient barcode availability. Knowledge of inventory procedures to identify any irregularities in electronic ticket stock. Knowledge of internal controls and related processes. Knowledge of the military community support programs.

Knowledge of MTP policies and procedures. Skill in providing customer service. Skill in negotiating best price or product with vendors. Skill in the use of Microsoft Office Suite (e.g., Word, Excel, Power Point, etc). Skill in the use of MTP software and support programs. Skill in the use of Point of Sales Systems. Ability to and skill in managing group e-mail boxes. Ability to convey military culture and positively represent the MTP to vendors and customers.

Ability to research and stay current with popular and upcoming offerings in the local and National area of customers. Ability to evaluate vendor compatibility with the MTP. Ability to originate and edit correspondence, with or without the use of AI support. Ability to work independently. Ability to maintain records and compile and organize data for reports. Ability to perform research on MTP product/service related topics for dissemination to customers.

Ability to communicate effectively both orally and in writing.

Source listing: usajobs