EU remote
Microsoft Infrastructure Engineer
About this role
We are seeking an experienced Technical Support Engineer to join a Microsoft infrastructure and workplace technologies team. The successful candidate will be responsible for the administration, support, enhancement, and modernization of a large Microsoft estate, delivering both project-based initiatives and Level 2/Level 3 operational support. The role combines hands-on technical delivery, infrastructure modernization, security improvements, automation, and stakeholder engagement.
Key Responsibilities Administer and support Microsoft server and cloud technologies. Lead and contribute to infrastructure modernization projects. Deliver Active Directory upgrades and tiering initiatives. Manage business continuity planning for Active Directory environments. Lead migration of Windows Server environments to newer operating system versions. Support and maintain Windows imaging solutions using Microsoft Deployment Toolkit (MDT).
Drive migration initiatives including: On-premises file shares to OneDrive Public folders to Exchange Online Infrastructure modernization projects Act as a Global Administrator across the Microsoft 365 platform. Manage and support: Exchange Online Microsoft Teams SharePoint Online Microsoft Defender OneDrive Entra ID Resolve complex Level 2 and Level 3 support incidents. Implement and govern Group Policy (GPO) configurations.
Continuously improve security controls and endpoint protection. Identify and implement automation opportunities using PowerShell and Microsoft technologies. Produce and maintain high-quality technical documentation. Collaborate with internal teams, vendors, and third-party support providers. Present technical proposals and recommendations to governance and architecture review boards. Essential Skills 4-6+ years' experience in Microsoft infrastructure support and administration.
Strong experience with: Microsoft Windows Server (2016/2022/2025) Active Directory Entra ID (Azure AD) Microsoft 365 Administration Office 365 Administration Group Policy (GPO) Management Microsoft Teams Administration Microsoft Defender OneDrive Administration Windows 11 Support Microsoft Deployment Toolkit (MDT) Microsoft PowerShell Data Loss Prevention (DLP) File Server Administration Microsoft System Center Experience managing security permissions and identity services.