Merchant Partnership Manager

About this role

Merchant Partnership Manager Job Location: Ho Chi Minh City, Vietnam Job Type: Full-time, Onsite We're working closely with our client to look for a Merchant Partnership Manager. Our client is a leading digital rewards and loyalty platform based in Vietnam. With nearly a decade of industry expertise, they manage high-volume voucher distribution for thousands of corporate partners. Their technology streamlines digital gifting for a wide variety of business needs, including promotional campaigns, customer acquisition, partner incentives, and employee reward programs.

Job Description Act as the primary point of contact between our client and key strategic partners, ensuring alignment, collaboration, and long-term relationship success. Build strong, win-win partnerships with leading brands, driving sustainable value for both sides. Negotiate and finalize partnership agreements that align with the client’s goals and market positioning. Collaborate cross-functionally with internal teams (Sales, Finance, CS, Product, Legal) to ensure seamless integration and execution across commercial, operational, and service dimensions.

Own the performance of assigned accounts, with strong focus on ROI, disciplined execution, and effective time management. Regularly evaluate partner performance, gather feedback, and coordinate improvements to product features, service quality, and processes. Stay current on market trends, competitor activities, and industry shifts. Proactively share insights and recommendations based on partner feedback and market analysis.

Requirements Minimum 6 years of experience in Sales, Key Account, and Partnership Management. Preference for candidates with hands-on experience in FMCG and managing supermarket/hypermarket channels. Proven experience in project management, merchant acquisition, supplier management, and government relations is a plus. Product mindset with a strong ability to learn quickly and adapt to new solutions. Strong business development skills, excellent at negotiation, and capable of independently driving external partnerships.

Ability to understand complex business needs and translate them into actionable solutions. Analytical mindset with a data-driven approach to decision-making. Benefits Opportunities to learn and grow through internal training, rotation, and career advancement. ESOP program – grow together and share in the company’s achievements. Comprehensive healthcare with Bao Viet and full statutory benefits. Full gross salary during probation.