Mental Health & Learning Disability Team Leader

About this role

We're looking for a kind, compassionate and resilient Team leader to join our Mental Health and Learning Disabilities service located in Newham. £33,131.00 per annum, working 40 hours per week. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: - Annual leave increasing up to 30 days with length of service - A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) - Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card - Fully paid induction programme and further training - ILM courses and Apprenticeship Programmes - Cycle to work scheme - Employee Assistance Programme for 24-7 confidential support - Online wellbeing resources - Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution - Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service. The working pattern for this role is: M8, T8, W8, T8, F8, S0, S0 What you'll do: - Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service - Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication - Complete medication and finance audits (Petty Cash and Customer Finance) with the support / oversight of the service manager - Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans - Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly - Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch - Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer - Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About You: - Enjoys social interaction and the company of others, networks in local business community - Approachable and open behaviour - Prefers working as part of a group or team - Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement - Has a practical and logical mind and is naturally well organised - Thrives on change and enjoys dynamic diverse environments - Is confident with high levels of self-esteem What you'll bring: Essential: - Experience of support work, ideally at a senior/specialist support worker level or higher - A willingness to learn how to audit Desirable: - Other relevant professional memberships and/or specialist qualifications are desirable About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East.