Mechanic Supervisor

About this role

ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. THE ROLE We are seeking a proactive and skilled Servicing Supervisor to run the full servicing business unit at our workshop in Lisbon. You will carry team leadership responsibility, ensure all vehicles are ready according to the standards, own the depot's servicing P&L, and coordinate a team of RFAs - establishing repair priorities, managing spare parts and stock, and maintaining budgetary control - all while upholding high standards of quality and safety.

You'll stay hands-on, performing repairs yourself when the queue needs it. WHAT WILL YOU WORK ON? Team Management: Supervise and coordinate the daily activities of the servicing team, including scheduling, task allocation, and performance reviews. Provide hands-on guidance and training to ensure RFAs and Interns develop their technical skills and adhere to company standards. Foster a positive and collaborative work environment.

Workshop Operations: Plan, prioritise, and oversee campervan repair and maintenance tasks to minimise downtime. Inspect completed work to ensure quality and compliance with safety regulations. Act as the primary point of contact for escalated technical issues or complex repairs, and perform repairs yourself when the queue needs it. Coordinate the execution of vehicle interventions with external suppliers and regional teams.