EU remote
Manager of Revenue Excellence & Culture F/M/X
About this role
Within the Global Revenue Strategy team, the Manager of Revenue Excellence will support in driving process optimization, standardization, and revenue culture transformation across the organization — with a strong and growing emphasis on Artificial Intelligence, intelligent automation, and the future of Revenue Management tools and practices. Reporting directly to the Director of Revenue Excellence & Culture, this role sits at the intersection of revenue expertise, technology adoption, and AI-powered innovation .
It is a pivotal role in shaping how Revenue Managers across the group work — moving them away from manual, fragmented processes toward smarter, faster, AI-assisted decision-making. The talent will actively engage in cross-functional collaborations, support hubs in the adoption of global processes, and play a central role in the design, deployment and change management of next-generation AI tools for Revenue Management .
Strategic thinking and a passion for innovation are essential for this role. YOUR MISSION 1. Enable Strategic AI & Technology Initiatives Act on new opportunities identified through project execution and coordination of key strategic initiatives, working closely with RM experts and AI development squads. Collaborate with cross-functional teams — commercial, finance, digital, and tech — to seamlessly integrate AI-powered revenue tools into broader business strategies.
Contribute to the design of the AI RM experience Serve as a Revenue Management subject matter expert, ensuring AI tools are grounded in real operational needs and deliver measurable impact on RGI, RM service satisfaction and team efficiency. 2. Standardization, Process Improvement Assist in streamlining processes, eliminating redundancies, and spearheading change initiatives to enhance automation and scalability in revenue management operations and RM systems usage.
Support continuous improvement efforts to optimize efficiency and effectiveness in revenue management operations & RM systems processes. 3. Enable Revenue Culture Across the Organization Champion a culture of revenue optimization, data-driven decision-making and AI-augmented performance throughout the organization. Act as a catalyst for change, fostering a mindset of continuous improvement and innovation in revenue management practices, systems usage and AI tool adoption.