Management and Program Analyst

About this role

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including specialized experience and/or education, as defined below: GS-14 Specialized Experience: Applicants must have at least one year of specialized experience equivalent to the GS-13 grade level in the federal service or equivalent experience in the private sector. Specialized experience is defined as: 1) leading enterprise testing and quality assurance efforts by managing user acceptance testing, business validation, operational readiness, release readiness, and defect tracking to ensure systems meet organizational standards; 2) developing integrated test strategies by defining quality metrics, managing defects, preparing go/no-go recommendations, and validating that solutions meet business and operational requirements; 3) coordinating testing activities across functional users, technical teams, data teams, cybersecurity, operations, contractors, and partner agencies to ensure effective end-to-end system validation; and 4) identifying quality and implementation risks, document findings, and provide recommendations to support informed decisions prior to deployment or release.

Quality Ranking Factor (QRF) This position has a Quality Ranking Factor (QRF). Quality Ranking Factors are knowledge, skills and abilities/competencies that could be expected to significantly enhance performance in this position. Certifications in one or more of the following: International Software Testing Qualifications Board (ISTQB), Software Quality Analyst, Manager of Software Quality, Agile Testing, Scaled Agile Framework (SAFe), Information Technology Infrastructure Library 4 (ISIL 4), Lean Six Sigma, Project Management Professional (PMP) or equivalent are strongly desired to support work accomplished in this position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.