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USA remote

Management and Program Analyst

Veterans Health AdministrationWilmington, DelawarePosted 1 Oct 2026

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About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/05/2026. CTAP eligibility: For CTAP eligibility, an applicant's selection priority applies when the vacancy: (1) is at a grade or pay level with a representative rate no higher than the representative rate of the grade or pay level of the CTAP eligible's permanent position of record; (2) has no greater promotion potential than the CTAP eligible's permanent position of record; (3) is in the same local commuting area as the CTAP eligible's permanent position of record; (4) is filled during the CTAP eligible's eligibility period; and, if applicable, (5) is filled under the same excepted appointing authority as the CTAP eligible's permanent position of record if the CTAP eligible is an excepted service employee and the agency CTAP provides selection priority in the excepted service.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Collect, interpret, and analyze quantitative and qualitative data for assigned program evaluations, and prepare reports or briefings that clearly communicate study results, findings, and recommendations.

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Lead or support the deployment of improvement projects by selecting and recommending appropriate methodologies to enhance systems, improve process efficiency and effectiveness, strengthen information-gathering practices, and identify and mitigate risks. Assess program requirements and apply appropriate analytical tools and improvement methodologies-including statistical analysis, Lean Six Sigma, Performance Enhancement/Quality Improvement, and process-flow mapping-to evaluate processes, identify opportunities for improvement, and support program initiatives across VA.

Gather and synthesize complex information from facilities; participate in meetings and briefings to investigate issues, present findings and recommendations, obtain stakeholder concurrence, develop alternative courses of action, and resolve problems. Conduct or support risk-management inquiries, audits, gap analyses, detailed process analyses, root-cause analyses, and process-improvement initiatives; document findings and recommend corrective actions.

Advise process teams and owners on the identification, analysis, documentation, and implementation of process improvements. Develop strategic plans, performance measures, and monitoring approaches; track intervention and action-plan progress, evaluate results, and make timely decisions to support the achievement of program goals. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Source listing: usajobs

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