USA remote
Management and Program Analyst
About this role
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/21/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service.
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:Analyzing and evaluating program operations to determine effectiveness in meeting established goals and performance measures; preparing findings and recommendations, and developing/monitoring action plans for improvement; Managing clinical data and workload capture; including data validation, compilation, trending, and reporting for budgeting, planning, and performance (e.g., SAIL), and serving as a point of contact for compliance/coding issues; Administering PCMM (Primary Care Management Module) maintaining provider/team profiles, panel sizes, error correction, reassignment tools, capacity reporting, and ensuring data integrity across medical center and CBOCs; Establishing and maintaining clinic profiles and scheduling constructs (e.g., stop codes, encounter forms, appointment length/overbooks, access rights), coordinating with (Medical Care Cost Recovery) MCCR/HIMS (Health Information Management Services), and optimizing utilization/access to meet performance measures; Serving as an ADPAC/clinical applications coordinator, coordinating user access, troubleshooting software/hardware issues, and supporting training/orientation on clinical information systems (e.g., VISTA/CPRS, scheduling, reporting tools).