Logistics Associate

About this role

We're the global gifting platform for companies that care. Our platform sources and sends gifts globally at scale, while our team supports with taste, thought and attention to detail. From creative and sourcing, to logistics + fulfilment, buying and sending - the &Open platform and integrations takes care of it all. As a B Corp, we're all about less but better gifting. At the end of the day, it's not how much you send, it's how you make people feel that matters.

Our customers include OpenAI, HubSpot, Stripe, Canva, Notion, Linear, Clay and many more. Our Logistics team is growing! We’re obsessed with enabling the delivery of gifts to people across the globe, and work to create the best possible solutions for our customers and the people they wish to gift. To make this all happen, we collaborate closely to understand each client's needs and find the most effective methods to surprise and delight the lucky gift recipients.

We care deeply about the journey of our gifts, carefully planning every step from source to doorstep. Come and join our logistics team to support fulfilment operations in our Dublin warehouse. This is an active role that combines hands-on warehouse work — sorting, packing and managing stock — with system-side responsibilities such as monitoring our WMS, coordinating delivery exceptions and supporting wider operational initiatives.

Pick, pack and dispatch outbound shipments accurately, across a range of sizes, formats and gift types. Receive, check and book inbound shipments into the Warehouse Management System (WMS), ensuring accuracy and timely stock availability. Work as a team to ensure all orders are shipped within the SLA and contribute towards the successful achievement of targets. Manage the flow of goods through our Dublin studio warehouse.

Support the planning and execution of large operational initiatives such as stock moves, warehouse changes and ongoing process improvements across the logistics function. Monitor and analyse in orders across our fulfilment partners to identify discrepancies, delays and fulfilment risks. Coordinate delivery exception for shipments in transit by identifying issues and supporting investigations and solutions. Perform system and administrative updates to ensure data accuracy across operational tools.