Localization Operations Manager (x/f/m)

About this role

SET A NEW PULSE FOR HEALTHCARE! We're looking for a Localization Operations Manager to audit and redesign how we conduct translation and localization end to end; from content creation, through engineering delivery, to linguistic quality review. You will challenge our current tooling and AI/MT workflows, content ownership and governance models, integrate AI software development best practices, and leave behind a better process and toolset for multiple language markets, not just one.

WHAT YOU'LL DO Your responsibilities include but are not limited to: - Audit the current end-to-end localization and translation workflow for our three main markets, from source content definition through engineering execution to linguistic QA, defining and implementing improvements for an updated localization process. - Evaluate and evolve our use of machine translation and AI-assisted translation tooling, including glossary ownership and governance, content classification, and where and how human review fits in.

- Define a vendor and tooling strategy for translation and linguistic quality a cross our language markets; updating our existing tool stack as needed. - Design and roll-out evolved processes in partnership with engineering, design, product, medical, and local go-to-market teams - Hand off a durable process and toolset by the end of the engagement. WHO YOU ARE Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You'll be a great fit if you: - Prior experience as a Technical Program Manager, Product Manager, or Localization Operations Manager, with hands-on experience designing and implementing localization/internationalization tooling and MT/AI-assisted translation workflows. - Strong proficiency in AI-native workflows as they relate to software development and content management. Can build tooling solutions, agents, and technical solutions where needed.

- Experience with multi-market, multi-language products at scale. Italian, French or German localization experience is a plus. - Track record of shipping quality, speed, or cost improvements to a localization or translation operation. - Strong stakeholder management across design, engineering, and content teams. - Comfortable working independently on a fixed-term, outcome-driven engagement. - Professional working proficiency in English; fluency in Italian is a plus.