Localisation Project Manager

About this role

We’re looking for a Localisation Project Manager to join our growing Localisation team in Tallinn . Our team manages localisation projects across varied content types and language sets, ensuring high-quality, scalable experiences for our global audience. You will run end-to-end localisation initiatives, working closely with cross-functional stakeholders, creative teams, and external vendors while driving automation and MT/AI workflows to keep our operations fast, fail-proof, and efficient.

Your Mission In this role, your primary focus will be running end-to-end localisation projects within established time, cost, and quality frameworks. You will oversee requests across key channels - including our Help Centre, Notification Service, Product UI, and Marketing campaigns - while helping refine internal operations and methodologies for scale. What You’ll Be Doing End-to-End Project Management: Plan, manage, and execute localisation projects across any content type and language set - from initial intake and scoping to QA, release, and post-delivery review.

Stakeholder Management: Build trust and manage expectations across cross-functional teams. Communicate project status, risk logs, and quarterly pipelines, while identifying opportunities to refine workflows to optimise timelines, quality, or costs. Localisation Best Practices: Promote optimal workflows, CAT/TMS tooling, and industry best practices across stakeholders and project teams. Drive continuous process improvement to reduce manual intervention and build scalable operations.

Budget & Cost Control: Help build quarterly spend forecasts, monitor outsource spend against actuals, and proactively predict and explain budget variances. Vendor Operations: Lead day-to-day management of external partners (LSPs and freelancers), regularly tracking quality standards, SLAs, timeliness, rate cards, and invoicing. Operational Collaboration: Partner with Localisation Managers to refine internal workflows, documentation, and operational standards.

Mentorship: Optionally mentor junior Localisation Coordinators to level up their understanding of complex project workflows, stakeholder management, and vendor operations. About You Localisation Experience: 2+ years of project or program management experience delivering cross-functional, end-to-end client-side localisation initiatives (in tech, fintech, or digital product environments). Tooling & MT/AI Expertise: Solid hands-on experience using Translation Management Systems / CAT tools (e.g., Crowdin, Phrase, XTM, Smartling) and integrating MT/AI workflows with human review.