Local Representative - Freelance - Greece (Mainland & Islands)

About this role

We are looking for Local Representatives in these destinations : Santorini, Zakynthos, Tinos, Syros, Porto Heli & Spetses, South Crete (Lerapetra area and surroundings), Messinia. 🎯 Your Mission As a Local Representative, you will play a supporting role in assisting our clients on-site with concierge and property-related requests. You will welcome our international clientele to a range of exceptional villas while upholding the Le Collectionist brand standards.

Together with our Pre-Arrival Team and Stay Team, you will help deliver the highest standard of service and a truly exceptional experience for every guest. ✨ Your Responsibilities Pre-Arrival Preparation Carry out pre-season visits and complete our documentation and reporting Contribute to preparing the property ahead of arrival (shopping, gifts, amenities) Ensure each villa is fully prepared and in perfect condition before guest arrival, with all necessary amenities and guest materials in place.

Guest Welcome and Stay Follow-Up Ensure smooth villa operations, welcome guests, make sure the villa is ready and in perfect condition, and handle the check-in process. Deliver a seamless arrival experience by guiding guests through the villa and its amenities. Be the guests’ main point of contact throughout their stay, assisting with concierge requests, service adjustments, and any villa-related issues. Manage and resolve guest concerns efficiently, working closely with villa staff and local providers to maintain a seamless guest experience.

Provide personalized local recommendations and assist guests with activities, experiences, restaurant reservations, and other services to enhance their overall stay. Check-Out and End-of-Stay Follow-Up Coordinate the final stage of the guest journey, ensuring a smooth departure and reporting any damages. Contribute to documenting final observations and any potential damages Help follow up on billing and payments in collaboration with the Pre-Arrival Team 🔍 Who We’re Looking For Strong knowledge of the area and a real passion for hospitality Previous experience in hospitality, travel, luxury customer service, or villa management Impeccable attention to detail and a refined, professional presence that reflects our brand standards Fluent English & Greek (French is a plus) Excellent verbal and written communication skills Proactive and solution-oriented, with strong organisational and coordination skills.