Lettings Negotiator - 6 months

About this role

About Dwelly Dwelly is building the AI operating system for residential lettings. Its growing network of agencies provides its AI with real-world data, continuous feedback, and control over complete workflows, making exceptional service the standard for landlords and tenants. Today, Dwelly operates more than 15,000 properties and $470 million in GMV, making it one of the UK’s ten largest lettings operators. The company has raised $263 million.

We’re a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations. This is an exciting opportunity to work across two nearby lettings agencies in Barnt Green and Redditch. This role splits evenly across both agencies: 4 days in Barnt Green and 1 days in Redditch each week. The agencies are run by small, dedicated teams focused on providing exceptional customer service to tenants and landlords, and are both looking to expand.

Tools and processes will change as both agencies scale, so we're looking for people who learn quickly and thrive in that environment. Location: Split across two sites: Barnt Green (4 days) and Redditch (1 days) Position Type: Full-time, initial 6 month fixed-term contract, with a view to extending to a longer-term or permanent role. Working Hours: Monday–Friday, 9am–5:30pm UK time The Role As a Letting Negotiator, you'll own the day-to-day relationship with landlords and run the Tenant Find journey end to end — from property listing through applicant screening to offer and move-in.

You'll be the person landlords and tenants rely on for fast, accurate, professional service. Alongside the lettings role, you will occasionally help with property viewings and inventories. Based on an initial 6 month contract, there is an opportunity to extend to a longer term contract or full-time role. This role splits across two agencies: 4 days in Barnt Green and 1 day in Redditch. What You'll Do Run the end-to-end tenant find journey: working with applications, getting holding deposits, completing referencing, scheduling inventory, preparing contracts and move-ins.

Build and manage strong relationships with landlords, keeping them informed and confident throughout the let, advising them on the best tenants and negotiating price reductions. Deliver excellent customer service to landlords and tenants. Work with other functional departments - property management and payments, to ensure full sync during the move-out > move-in process. Occasionally help with property viewings and inventories What We're Looking For UK residential lettings experience, ideally with a letting negotiator focus.