Lead Program Support Assistant (OA)

About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/02/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Examples of appropriate SF-50's include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50s at the highest grade held with an effective date more than one year old. You may qualify based on your experience as described below: SPECIALIZED EXPERIENCE: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization.

Specialized experience is defined as: Displaying knowledge of enrollment and eligibility requirements to advise veterans of their medical benefits. Developing, conducting, and evaluating job-specific training. Working independently and managing multiple tasks simultaneously. Possessing experience of technological systems such as VISTA, CPRS, VHIC, HEC, and VIS. Managing processes, backlogs, records, and priorities with minimal supervision.

Communicating tactfully and effectively, both orally and in writing. This may include preparing reports in various formats and presenting data to various organizational levels. SKILL REQUIREMENT: In addition to meeting the experience requirement, applicants for this position must show possession of the following skills, as appropriate: 40 words per minute typing speed NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates, AND hours worked per week.