Lead Program Support Assistant

About this role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/29/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-6) that equipped you with the particular knowledge, skills and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled? Specialized experience includes knowledge of all VA rules, regulations, guidelines, policies, procedures and other administrative laws governing the provision of VA Medical Benefits to make proper determinations and provide accurate response to requests for VA medical services and/or treatment.

Communicating and interpersonal relations, including the ability to appropriately and courteously relate to internal and external customers. Knowledge of and competence in CPRS, HSRM, EPS, EHR, Vettext, MyHealtheVet. Maintenance of confidentiality of patient/ employee information, electronic and print. Work and function in the medical center in a safe manner, including infection control and the correct operation of equipment.