Remote
Lead MES Consultant
About this role
About The Role As a Lead MES Consultant, you will leverage your deep understanding of both Vimachem solutions and the Life Sciences manufacturing industry to drive operational and delivery excellence across pharmaceutical and biopharmaceutical manufacturing organizations. You will be a part of a highly motivated, growing team that analyzes and improves business processes through Vimachem solutions, ensuring alignment with industry best practices in Life Sciences manufacturing.
What will you do as a Lead MES Consultant? Act as the lead technical consultant on client projects from process analysis and design through configuration, testing, deployment, go-live, and hypercare. Consult customers and prospects to prepare their companies for digital transformation. Remote or on-site analysis, design, improvement, documentation, and maintenance of pharma/biopharma clients’ manufacturing processes. Design, configure, and test digital workflows using Vimachem’s no-code/low-code MBR Designer.
Work closely with sales executives to effectively progress opportunities through the pipeline and secure the "technical win”. Develop, present and deliver high-impact technical demonstrations of the Vimachem solutions (Demos, technical presentations, technical discussions, etc.) Collaborate with clients' QA, Production, and IT stakeholders at client sites to align MES implementation with operational and regulatory requirements.
Test and troubleshoot system behavior and provide guidance to client teams. Contribute to internal best practices and knowledge base. Organize and teach best practice product workshops remotely or at customer sites. Investigate client issues and communicate key insights and findings to the product team. Analyze and enhance the efficiency, stability, and scalability of the Vimachem Pharma MES platform through working with Product and Engineering teams to provide client feedback and support continuous platform improvement.
Contribute as a market and customer expert in annual sales strategy and p lanning, providing insights on industry trends, customer needs, and competitive landscape. Help develop and answer RFx (RFI, RFP, RFQ), technical assessments, technical and security questionnaires. Lead in the scoping and estimation of implementation projects delivered by the Vimachem Professional Services Team. Proven experience managing high-performing teams.