KYC & KYB Analyst Intern

About this role

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one.

The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of. What you'll be doing You'll join our Operations team based in Barcelona for a 6-month internship. We are currently looking for candidates to fill two distinct positions: KYC Analyst Intern (Consumer focus) and KYB Analyst Intern (Merchant/Business focus).

Depending on the track you are selected for, your main goal will be to enable a smooth onboarding for our consumers or to ensure a fast, accurate verification process for our merchants. Here is what your day-to-day will look like based on the role: KYC Analyst Intern (Consumer Track): - Customer Assistance - Provide clear and timely support to consumers (primarily via email) to guide them through the verification, activation, and access process and request missing information.

- Review Identity Documents - Check that ID documents meet Satispay's internal standards, learning to confirm the authenticity of country-specific documents. - Spot Red Flags - Identify inconsistencies or potential red flags and escalate high-risk consumer cases to the FinCrime team. KYB Analyst Intern (Merchant Track): - Merchant Assistance - Provide clear and timely support to businesses (primarily via email) to guide them through the verification process and request any missing information.

- Support Business Onboarding - Review documentation (such as company extracts, bylaws, and ID documents) for new merchants to ensure they meet Satispay internal standards before activation. - Manage Low-Risk Profile Reviews - Be responsible for the Ongoing Due Diligence of merchants classified as Low Risk, ensuring their information is up-to-date and consistent over time. Core Responsibilities & Growth for Both Roles: - Own Your Daily Queue - Work through a daily queue of cases, meeting productivity, quality, and SLA targets regardless of your specific track.