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Keyworker

gbPosted 2 Aug 2026

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About this role

Who we are Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

About Catch22’s Education hub Catch22 provides young people aged 4 to 18 with alternative and special education in order for them to progress and succeed in sustained education or employment. We do this through high quality teaching and learning based on effective relationships that enable the achievement of life skills and meaningful qualifications. Where you fit in As Key Worker at Include Norfolk you will manage, support and develop a group of young people and their families.

This will be achieved by building trusting relationships using individual sessions, group work, family visits and other interventions such as, reading interventions, writing interventions and targeted support groups. You’ll oversee a holistic person-centred approach to a young person’s journey from entry to exit, bridging the gap between their academic, behavioural and therapeutic needs, whilst simultaneously preparing them for post-16.

The Key Worker will develop individual pupil support plans that brings together internal, external and multi-agency professionals in order to support development, attainment and progression. Main Duties & Accountabilities Service Users Work with the Assistant Head Teachers and Pastoral Leads to develop a case load and support students to engage within the school environment by providing initial assessment of learners’ educational, emotional and behavioural needs and tailor advocacy and support programs around these.

Work with colleagues to design, implement and review pupil support plans for each young person in the caseload according to identified needs at assessment. Specific consideration should be given to establishing critical baseline data regarding attendance, attainment and predicted grades followed by the use of agreed performance monitoring methodology relating to soft and hard outcomes. To drive attendance within your caseload, this includes making attendance calls (daily), attending attendance meetings where necessary, and running attendance interventions, as agreed by the Attendance Support Officer & Pastoral Manager.

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To work closely with teaching staff to ensure continuity of delivery and concretisation of learning lessons whether they be educational or social. To organise and deliver 1:1 and small group targeted support, advice, guidance, practical help and mentoring for learners as appropriate to their needs and context. To ensure all young people in the caseload are risk assessed regularly to identify issues and concerns relating to vulnerability and risk of harm to self or others.

This includes any attendance risk assessments. To track pastoral progress of the young people in your caseload with regards to school attainment, classroom behaviour and risk of exclusion in order to inform development and review of intervention content. Under the guidance of the Pastoral Site Lead or Assistant Headteacher liaise with, and make referrals to, other agencies where necessary. Participate in multi-disciplinary teams and meetings, for example PEPs, planning and review, core group.

Willingness to work in a range of settings including school, college, court, police station and young offender’s institutions. Working in a flexible manner to include occasion evening and residential trips. Ensure Pupil support plans are up to date regularly, reflecting their daily support needs. To ensure all safeguarding concerns are recorded timely and accurately (same day) in line with the safeguarding policy. To ensure all behaviours within school are managed effectively and timely inline with the behaviour policy.

For Resources Keep accurate records, which might be used in case conferences and regular professional meetings. To efficiently record all details of each contact or work session with young people using the agreed database system, to keep that data management system up to date and to produce reports to support case reviews and evaluations as requested. Ensure the effective and efficient management and organisation of learning and patoral resources, including digital technologies.

Ensure that all resources have been properly risk assessed and are appropriate for use by pupils with emotional and behavioural difficulties. Inclusion Actively contribute to our ambition of creating an inclusive culture, recognising and embracing difference. Act in line with, promote and carry out all responsibilities with full regard to Catch22’s Equality and Diversity Policy. Promote and demonstrate anti discriminatory practice.

Health, Safety and Wellbeing Follow safe systems of work at all times in accordance with your responsibilities as an employee of Catch22. Report incidents in line with Catch22’s Health and Safety policy, so that remedial action can be taken to prevent an accident or ill health. Take reasonable care of your own health, safety and wellbeing and help support those around you with theirs. Other requirements Reflect the vision, mission aims and values of Catch22 at all times.

Role model Catch22 behaviours. Adhere to the schools code of conduct policy, safeguarding policy & behaviour policy at all times. Complete mandatory training in line with Catch22’s policy and procedures This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to change based on the needs of the organisation. The postholder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

What does good look like for this role? Improve attitude and engagement of pupils Improve attendance and behaviour of pupils Provide reports to management of progress by pupil, class and school Enable pupils to make academic progress Enable pupils to make pastoral and personal progress Ensure that you are part of morning and afternoon planning to ensure that you are clear about the expectations for them and the pupils form each lesson To participate activity in supervisions and feedback any needs and CPD, as required Pupils feel safe within the school environment.

For full job desciption please click here. A relevant professional qualification (NVQ level 2) in working with young people, e.g. teaching, youth and community work, social work, counselling, mentoring. Level 2 English and Maths. Willingness to complete Teaching Assistant Apprenticeship Level 5, within a selected area of expertise. Salary: Up to £28,000 (Full time equivalent) depending on experience. Up to £25,543.29 (for 41 weeks) Weeks per year: 39 weeks (Term time) plus 2 weeks Catch22 is committed to safeguarding and promoting the welfare of children and young people.

Applicants must be willing to undergo child protection screening appropriate to the post. Any offer of employment will be subject to an enhanced DBS check See the benefits of working for Catch22 here . Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually.

If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media. Catch22 is a social business, a not for profit business with a social mission.

For over 200 years we have designed and delivered services that build resilience and aspiration in people and communities. Our 1600 colleagues work at every stage of the social welfare cycle, supporting 44,000 individuals from cradle to career. Today we deliver alternative education, apprenticeships and employability programmes, justice and rehabilitation services (in prisons and in the community), gangs intervention work, emotional wellbeing and substance misuse, and children’s social care programmes.

Catch22 include is an alternative education provider for young people, over 700 vulnerable young people with challenging behaviours are supported through independent alternative education schools or via a range of tailored support programmes delivered in school or off-site. Include schools provide an alternative to mainstream schooling, whereby multiple barriers to learning have previously affected engagement and access to education Catch22 include Norfolk is an Ofsted registered independent school.

It provides full-time, alternative, secondary education for young people who have been excluded from their previous school or pupil referral unit, or who need additional support to what is offered by a mainstream setting.

Source listing: smartrecruiters_catch22

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