USA remote
Key Account Representative - Commercial Specialty Tire Original Equipment
About this role
HOW YOU WILL MAKE AN IMPACT SG11 Sales & Account Management • Manage assigned Original Equipment Manufacturer (OEM) accounts to achieve business objectives related to sales growth, market share, profitability, and customer satisfaction. • Develop and execute account growth strategies to identify new business opportunities, increase specification opportunities, and expand Continental's OE customer base. • Identify and pursue profitable growth opportunities through value creation, pricing initiatives, and cost optimization efforts.
• Support the development, negotiation, implementation, and management of customer contracts and long-term agreements (LTAs). • Prepare and communicate monthly sales forecasts, including volume projections, risks, opportunities, and financial impacts. • Ensure achievement of annual sales objectives and budget commitments in accordance with Continental sales policies and business strategies. • Support commercial negotiations with customer purchasing teams and key decision-makers in cooperation with OE Key Account Management leadership.
• Collaborate with internal stakeholders to manage the complete business process from quotation through payment, including logistics, customer service, finance, supply chain, and credit management. • Establish and maintain pricing strategies for assigned customer accounts while ensuring consistent execution. • Monitor customer financial performance, credit status, and outstanding receivables while supporting collection efforts as required.
________________________________________ Customer Relationship Management • Build and maintain strong relationships with customer purchasing, engineering, manufacturing, quality, and leadership teams. • Serve as the primary commercial contact for assigned OEM customers. • Document customer visits, business activities, market intelligence, competitive activity, and opportunity pipelines within CRM systems. • Provide timely communication and support to customers regarding product availability, business updates, and issue resolution.
• Represent Continental professionally at customer meetings, industry events, and trade shows as appropriate. ________________________________________ Business Development & Product Planning • Identify and develop new OEM opportunities within targeted market segments. • Collaborate with customers and internal product management teams to identify future product requirements, market trends, and growth opportunities. • Evaluate the commercial viability of new products, programs, and applications within assigned territories and accounts.