Key Account Manager - NHS

About this role

As an integral part of the direct sales team the key account manager will lead the long-term growth strategy for the ‘large business’ sector; focused on, but not limited to Contract Caterers. The role will be responsible for developing and maintaining a new business prospect funnel and winning new business tenders to contribute towards the UK&I annual operating plan targets. The Key Account Manager will work as part of a cross functional selling team with internal stakeholders across Marketing, Operations, Supply Chain, Demand Planning and Finance in order to deliver our growth agenda.

Customers Manage and develop existing customer portfolio across all product categories in the JDE portfolio. . The role encompasses NHS , Healthcare operators, Care sector and Education channel Prospect new business in a structured manner; compile and manage a new business pipeline demonstrating knowledge of the segment and long term opportunities. Quickly identify a wide range of target prospects to convert into the JDE ‘perfect fit’ proposition.

Annual Operating Plan Agree first year AOP target: NOS and GM in line with UK&I Coffee Solutions plan and strategy. Develop mitigating strategies to manage potential risk to plan achievement. Agree longer term plan/ road map to achieving the 5-year growth strategy. Segment Strategy Identify and support the development of the correct ‘perfect fit’ segment proposition. Work closely with marketing, finance and operations functions to fine tune the right go to market strategy, building a proposition that allows JDE to win in this segment with full service proposals and ingredient supply.

Understand and execute solutions that can be of high value to different sectors within NHS, Healthcare, Care and Education sectors from our instant portfolios to machine solutions Identify and manage a pipeline of new business and use CRM to update all activity Budget Monitor forecasts, rebates, pricing and marketing budget for the customers in order to achieve GP targets. Negotiation Framework Plan approach to customer negotiations to optimise volume & value where appropriate in line with defined terms, business potential and timing and decide on local customer negotiation approach.