EU remote
Key Account Manager (m/f/d)
About this role
About SimScale SimScale is redefining engineering simulation for the AI era. Our AI-native cloud platform brings together Agentic AI, Physics AI, and enterprise-grade multi-physics simulation in a unified environment, enabling engineering organizations to accelerate time to market. Leading manufacturers and engineering teams use SimScale to reduce development cycles by up to 6 months, achieve up to 15× productivity gains, and explore up to 10× more design alternatives.
Delivered entirely through the browser, SimScale provides secure, scalable access to high-performance simulation without the complexity of legacy systems and infrastructure. Headquartered in Munich, Germany, SimScale serves customers across automotive, electronics, industrial equipment, energy, and other advanced manufacturing industries. Our global team of more than 140 professionals from over 35 countries is advancing the next generation of AI-powered engineering.
The Role As Key Account Manager, you will own a portfolio of SimScale's most valuable existing enterprise customers with one clear mandate: expand our footprint and scale revenue within these strategic accounts. You will build multi-year account strategies, develop executive relationships across engineering and simulation leadership, and turn successful initial deployments into organization-wide adoption of SimScale's platform and AI capabilities.
Your Opportunity Own net revenue retention and expansion targets for a defined portfolio of strategic accounts, driving upsell, cross-sell, and multi-year renewals. Develop and execute strategic account plans that map customer engineering initiatives, org structures, budget cycles, and buying centers to concrete expansion opportunities. Build trusted relationships with senior stakeholders (VP Engineering, Head of R&D, CTO, CIO) and grow from single-team deployments to enterprise-wide agreements.
Identify new use cases, departments, business units, and geographies within existing accounts where SimScale can deliver value - from advanced physics deployment to Physics AI and Agentic AI workflow automation. Lead complex, multi-threaded enterprise sales cycles end to end: business case development, value engineering, procurement, legal, and executive alignment. Orchestrate cross-functional account teams - Customer Success, Solution Engineering, Marketing to ensure adoption, satisfaction, and measurable customer outcomes.