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Key Account Manager

HozahEast Croydon, LondonPosted 3 Nov 2026

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About this role

About Hozah Hozah is a tech-led, award-winning company driving change in the parking industry and reimagining urban mobility. Our mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte's Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, we're one of the fastest scaling companies in the country.

And we're only getting started. We currently hold a small share of a large market, which means the opportunity ahead, for the business and for the people who join it now, is huge. The Role We're hiring a Key Account Manager to win new logos and then grow them. You'll find and open the door at landowners, managing agents, hotel groups and multi-site operators that have never worked with us, win their first site, and then earn the rest of their estate by delivering and building the relationship from the inside.

This is a target-carrying sales role for someone who loves the hunt. Rather than inheriting a book of accounts to farm, you'll build your own: the accounts you develop will be the ones you win, and the commission you earn on them is uncapped. Cold calling and outbound prospecting are a core part of the job, so it suits someone who enjoys both landing the first deal and then multiplying it. You won't be running site go-lives, resolving driver appeals or chasing operational issues.

Our Client Success Managers own the day-to-day running of each account, so your time goes on the commercial relationship, the next site and the next logo. Key responsibilities Own a named list of target organisations and be accountable for converting them into Hozah clients — from first cold call to signed contract. Own the growth of every account you win: map the estate, build relationships beyond the original buyer, and secure the next sites and additional services.

Hit your sales targets. You will carry a new-logo target and an account-expansion target, with commission on both. Run a disciplined outbound engine: daily cold calling, email and LinkedIn sequences, event follow-up and referral asks, with the activity, pipeline and forecast recorded accurately in the CRM. Run the full sales cycle yourself: discovery, site visits, proposals, commercial negotiation and close, with support from the wider team where a deal needs it.

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Hand each new site to the Client Success Manager cleanly, with the commitments made in the sale written down, and stay the commercial owner of the relationship after go-live. Hold regular commercial reviews with the accounts you own — performance, value delivered, and what else we can do for them. Feed what you learn from prospects and clients back to the CEO, product and operations, so the proposition keeps improving.

Who we're looking for We'll explore each of these during the interview process, so come ready with specific examples. A track record of winning new logos in B2B sales, with the numbers to show for it: targets carried, attainment over multiple periods, and deals you personally sourced from cold. A track record of then growing those accounts — not a career spent only developing accounts somebody else won. We want to see both halves: the first win and what you turned it into.

Genuine comfort with cold calling and outbound prospecting as a daily discipline, and the resilience to keep going through a run of rejections. The ability to run a consultative sale: ask the questions that uncover the real problem, write a proposal that leads with it, and handle price and timing objections without caving or bulldozing. Commercial judgement on deal structure — knowing when to hold price, what to trade, and when a deal is not worth doing.

Pipeline and CRM discipline: a real, repeatable routine for managing, prioritising and forecasting a pipeline. Comfort working alongside an operations and customer success team, handing over cleanly and resisting the temptation to become the client's help desk. Willingness to travel to meet prospects and clients in person across the UK. Useful but not essential: experience selling to landowners, managing agents, hotels, retail or leisure operators, or in parking, property services, facilities management or another multi-site B2B service.

What you get in return We ask a lot of this role, and we give a lot back. A generous, uncapped commission structure on both new logos and account growth, in a commercial team that already has people earning well above OTE. Real room to grow. We hold only a small percentage of the market, so there's a huge amount of ground still to win and plenty of scope to progress as the commercial team grows. The pace and energy of a fast-growth tech start-up, where your work is visible and your results directly shape the business.

A direct line to the CEO while the commercial leadership team is built out, and a seat close to the decisions on pricing, proposition and territory. A proven, cash-generative product with strong references and award-winning technology. You are selling something that works. Client Success Managers who run the operational side, so your time goes on selling and growing. A purpose-driven company reshaping how parking and mobility work, a collaborative culture, and friendly office dogs.

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